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To our Smith & Caughey's Community,


For 140 years we have enjoyed taking care of our customers and our staff and we plan to do so for many years to come.

To support New Zealand’s fight against COVID-19 we are temporarily closing both our Queen Street and Newmarket stores from Thursday 26th March, until the Level 4 category has been modified.

Our Online store will remain open, you are welcome to browse or purchase. We won’t however be delivering any orders until the restrictions have been lifted and it is safe to do so. This could be several weeks. Please note that if you pay by credit card, we do not take the funds until your order is dispatched.

We all have a part to play in keeping our communities safe. If you have ordered with us recently and have not yet received your order, please be assured we are doing everything possible to dispatch your order into the courier network, prior to closing.

Should you wish to return an item in the next four weeks, we suggest that you send it back to us once the store re-opens.  We will not be enforcing the 30 day rule for returns and we will process your return as quickly as we can.

You will be able to contact us throughout the period we are closed and we will assist in any way we can.

We thank you for your support of our family business and we look forward to seeing you again soon.

 

Stay safe, be kind.

We're all in this together.