ONLINE DELIVERY INFORMATION



We normally dispatch orders into the courier network in 1 to 3 business days for online delivery.
Click and Collect orders are also normally ready for collection in 1 to 3 business days. You will receive an email when your Click and Collect order is ready to be collected.

 

  

NEW ZEALAND DELIVERY

Free Shipping* extended on orders within New Zealand - *Offer excludes oversize items. 

All domestic orders are sent via Courier Post and are usually dispatched within 1-3 business days from the date you place your order. Your delivery time frame will depend on our stock levels and an indication is given for each item in the cart when you check out. We might need to order an item in for you, which is why some item’s expected dispatch time is 5-14 days.

   

DELIVERY METHOD

We ship online orders to New Zealand addresses using Courier Post courier service. All deliveries require a signature upon receipt.

If you would like your order to be left at your designated delivery address without a recipient's signature you must state this in the delivery instructions when you complete the checkout. Please be aware that deliveries left at an address without a signature are done so solely at the recipients own risk. In this instance, Smith & Caughey's and Courier Post accept no responsibility for any damage or theft of the parcel and its contents. 

 

RETURNS POLICY

View our online Returns Policy and find information on how to return your item here.


 

INTERNATIONAL DELIVERY*

AUSTRALIA
We ship to Australia at a flat rate of $35 for standard orders. Australian orders are shipped within 7 to 10 days from the date you place your order. Please allow up to 14 - 28 days for delivery.
We do not ship oversize orders internationally.

Please be aware that due to delays in international shipping at present, international orders may take over 30 days to reach you.


THE REST OF THE WORLD
Currently we only ship internationally to Australia.