Free Shipping* on Orders Within New Zealand - *Offer excludes oversize items.

ONLINE DELIVERY INFORMATION



Free Shipping* extended on orders within New Zealand - *Offer excludes oversize items.

 

NEW ZEALAND DELIVERY

All domestic orders are sent via Courier Post and are usually dispatched within 1-3 days from the date you place your order. Your delivery time frame will depend on our stock levels and an indication is given for each item in the cart when you check out. We might need to order an item in for you, which is why some item’s expected dispatch time is 5-14 days.

  

ORDER BEFORE THESE DATES TO RECEIVE YOUR DELIVERY IN TIME FOR CHRISTMAS:

Auckland: midday Monday 21 December

North Island: midday Saturday 19 December

South Island: midday Thursday 17 December

 

DELIVERY METHOD

We ship online orders to New Zealand addresses using Courier Post courier service. All deliveries require a signature upon receipt.

If you would like your order to be left at your designated delivery address without a recipient's signature you must state this in the delivery instructions when you complete the checkout. Please be aware that deliveries left at an address without a signature are done so solely at the recipients own risk. In this instance, Smith & Caughey's and Courier Post accept no responsibility for any damage or theft of the parcel and its contents. 

 

RETURNS POLICY

View our online Returns Policy and find information on how to return your item here.


 

INTERNATIONAL DELIVERY*

AUSTRALIA
We ship to Australia at a flat rate of $35 for standard orders. Australian orders are shipped within 7 to 10 days from the date you place your order. Please allow up to 14 - 28 days for delivery.

THE REST OF THE WORLD
Currently we only ship internationally to Australia.

We do not ship oversize orders internationally.